THANK YOU FOR SUPPORTING A SMALL BUSINESS
I’M A ONE WOMAN SHOW. I DESIGN, SOURCE AND UNLESS SPECIFIED; PRINT AND CREATE YOUR ITEM MYSELF. THEN I PREPARE IT FOR SHIPPING AND HAUL IT TO THE POST OFFICE.
ANY QUESTIONS OR REQUESTS? PLEASE EMAIL ME AT CHRISTIANJOY@CHRISTIANJOY.US.COM
EXCHANGES
I DO MY BEST TO BE TOTALLY TRANSPARENT IN MY DESCRIPTION AND PHOTOS OF EACH ITEM, HOWEVER SOMETIMES IT JUST DOESN’T FIT OR THE COLOR ISN’T WHAT YOU EXPECTED. I’M HAPPY TO OFFER AN EXCHANGE OR STORE CREDIT IN THE AMOUNT PAID ON THE ITEM PURCHASED TO BE USED AT THE CHRISTIAN JOY ONLINE STORE. I DO NOT OFFER REFUNDS ON ANY RETURNED ITEMS.
THE FOLLOWING ITEMS ARE FINAL SALE AND CANNOT BE EXCHANGED
ARTWORK
SALE ITEMS
INTERNATIONAL ORDERS
ITEMS BEING EXCHANGED SHOULD NOT HAVE BEEN WASHED OR ALTERED IN ANY WAY AND WITH ALL TAGS ATTACHED. PLEASE SEND BACK IN A SECURE BOX OR ENVELOPE.
CUSTOMER IS RESPONSIBLE FOR RETURN SHIPPING COSTS. I AM NOT LIABLE FOR ANY LOST OR STOLEN MERCHANDISE INCURRED DURING RETURN SHIPPING.
EXCHANGES MUST BE MADE BY A MAJOR AIR DELIVERY SERVICE, USPS, UPS, OR FED EX WITH TRACKING CAPABILITIES. EXCHANGES WITHOUT A TRACKING NUMBER WILL NOT BE ACCEPTED.
ALL EXCHANGES MUST BE MADE WITHIN 7 DAYS OF SENDING EMAIL NOTIFYING EXCHANGE OTHERWISE THEY WILL NOT BE ACCEPTED.
PLEASE EMAIL RETURN TRACKING NUMBER TO CHRISTIANJOY@CHRISTIANJOY.US.COM. UPON ACCEPTANCE OF THE MERCHANDISE FOR RETURN, WE WILL PROCESS YOUR EXCHANGE WITHIN 48 HOURS AT WHICH TIME YOU WILL BE NOTIFIED BY EMAIL.
SHIPPING
PLEASE MAKE SURE YOUR ADDRESS IS CORRECT. I AM NOT RESPONSIBLE FOR ITEMS SHIPPED TO A WRONG ADDRESS IF THE ADDRESS HAS BEEN INCORRECTLY GIVEN BY THE BUYER. YOU WILL NOT BE REFUNDED AND A NEW ITEM WILL NOT BE SENT. I AM NOT LIABLE FOR ANY LOST OR STOLEN MERCHANDISE INCURRED DURING SHIPPING.
DUE TO HIGHER SHIPPING COSTS MOST ITEMS ARE SHIPPED USING USPS FLAT RATE PRIORITY MAILERS.
ALL SHIPPING IS VIA THE UNITED STATES POSTAL SERVICE. PLEASE NOTE THAT BECAUSE OF MY BUSINESS SIZE I DO NOT RECEIVE COMMERCIAL SHIPPING RATES.
ALL SHIPPING WITHIN THE US IS VIA USPS PRIORITY MAIL AND IS SENT USING A TRACKING NUMBER. YOU WILL RECEIVE THE TRACKING INFO IN AN EMAIL ONCE THE ITEM HAS BEEN SENT. I DO NOT SEND FIRST CLASS MAIL IN THE US.
ALL INTERNATIONAL SHIPPING IS VIA EITHER USPS FIRST CLASS MAIL OR PRIORITY MAIL AND IS SENT USING A TRACKING NUMBER. YOU WILL RECEIVE THE TRACKING INFO IN AN EMAIL ONCE THE ITEM HAS BEEN SENT.
PACKAGES SHIPPED INTERNATIONALLY MAY BE SUBJECT TO IMPORT TAXES, CUSTOMS DUTIES AND OR FEES IMPOSED BY THE DESTINATION COUNTRY. TYPICALLY, THESE CHARGES WILL BE DUE ONCE THE SHIPPED GOODS HAVE REACHED THE COUNTRY OF DESTINATION. YOU ARE RESPONSIBLE WITH ENSURING TO COMPLY WITH LAWS AND REGULATIONS OF THE COUNTRY OF DESTINATION. CHRISTIAN JOY DOES NOT HAVE ANY RESPONSIBILITY ON THESE ADDITIONAL CHARGES THAT MAY APPLY.
FOR SHIPPING OUTSIDE OF THE US EXCEPT FOR PARTS OF ASIA, SOUTH AMERICA, AUSTRALIA, NEW ZEALAND, EUROPE, MEXICO AND CANADA PLEASE CONTACT ME DIRECTLY AT CHRISTIANJOY@CHRISTIANJOY.US.COM
I’M HAPPY TO SHIP WORLDWIDE, THE COUNTRIES LISTED ARE THE COUNTRIES THAT VISIT MY WEBSITE THE MOST.